Front Desk Administrator (Hotel Receptionist) Responsible for providing high-quality guest service and ensuring smooth front desk operations in a hotel environment. Key responsibilities included: * Welcoming guests, managing check-in and check-out processes * Handling reservations, bookings, and customer inquiries * Providing information about hotel services and local attractions * Resolving guest issues quickly and professionally * Managing phone calls, emails, and front desk communication * Coordinating with housekeeping and other departments * Processing payments and maintaining accurate records Focused on delivering excellent customer experience, maintaining a professional atmosphere, and ensuring guest satisfaction at all times.